❓ Frequently Asked Questions

Find answers to the most common questions about Yowamca.

General

What is Yowamca?

Yowamca is an educational platform that connects students with qualified tutors, provides learning materials, and tracks academic progress.

Who can use Yowamca?

Yowamca is designed for secondary school students, teachers, parents, and administrators. Each role has specific features tailored to their needs.

Is Yowamca free?

Students can access lessons for free. Tutoring services require payment, which is securely held in escrow until session completion.

What subjects are available?

We offer a wide range of subjects including Mathematics, English, Physics, Chemistry, Biology, Economics, Government, Literature, Civic Education, and History.

Students

How do I start learning?

After registration, complete your profile setup by selecting your class and subjects. Then browse subjects and start taking lessons.

How do I track my progress?

Your progress is automatically tracked on your dashboard. You can view completed lessons, quiz scores, and achievements.

How do I hire a tutor?

Browse tutors on the "Find a Tutor" page, select one that matches your needs, and book a session. Payment is held in escrow until session completion.

What are achievements?

Achievements are badges you earn for completing milestones like finishing lessons, passing quizzes, and reaching learning goals.

Teachers

How do I become a tutor?

After registration, complete the teacher application with your qualifications, experience, and bank details. Your application will be reviewed by administrators.

How do I create lessons?

You can create lessons from your teacher dashboard. Add content, videos, audio, and quiz questions. You can publish or save as draft.

How do I get paid?

Payments are held in escrow until session completion. Students release payment upon satisfaction, and funds are added to your account for payout.

What are the requirements to be a tutor?

Tutors must have relevant qualifications, teaching experience, and pass our verification process. You'll also need to provide bank details for payments.

Parents

How do I monitor my child's progress?

After connecting your child using the security code, you can view their completed lessons, quiz scores, and learning progress from your dashboard.

What is the security code?

The security code is a unique 8-character code generated during student setup. It allows parents to connect to their child's account securely.

Can I connect multiple children?

Yes! You can connect multiple children to your parent account and monitor each child's progress individually.

Payments & Security

How does escrow work?

When you hire a tutor, payment is held securely by Yowamca. After the session, you release payment to the tutor if you are satisfied with the service.

Is my payment information secure?

Yes! All payment information is encrypted and securely processed. We never store sensitive payment details on our servers.

What is the platform fee?

A 5% platform fee is charged on each transaction to maintain and improve the Yowamca platform.

How do I get a refund?

If you're not satisfied with a session, you can dispute the payment. Our administrators will investigate and process refunds if warranted.